Your Paintball Questions Answered!

Can’t See Your Question Here? We’re Just a Phone Call Away.

Where are you?

We’re in Salt Ash, Port Stephens in NSW, 30 mins from Newcastle or Nelson Bay.
When are your opening hours?

Office hours are 8:30AM to 6:00PM
All sessions are by booking only.
How do I make a booking?

Head to our How to Book page, fill in all the required information with your preferred dates and press submit. We’ll get back to you within 48 hours OR call us on 0412403342 and we’ll be happy to assist you.
Does paintball hurt?

It depends on where you get hit, but it is usually just a quick sting. Our protective gear will keep you safe!
Is there a minimum age for paintballing?

Here in NSW, the minimum age is 12 years old and players under 18 must have an adult sign a waiver form on their behalf.
How much does paintball at Hellfire cost?

We offer a number of different packages, read more about them on our Packages page.
What’s the minimum size for a group booking?

You need 8 players or more to open a field. If you have less than 8, contact us and we may be able to include you with other smaller groups.
Does all my group have to buy the same package?

No, you don’t have to buy the same package as everyone else in your group. The average player shoots approximately 500-700 rounds per session, while others can use 2000 or more. Every player is different and you can buy extra paintballs if you need them.
REFUND POLICY

Our livelihood depends on players showing up to their scheduled sessons, no shows and last minute cancellations results in significant out of pocket losses for us, because of this the paid deposit is non refundable within one week of your booked session time. Each players paint allocation is apart of their individual package they booked and we do not adjust or redistribute paint to avoid operating at a loss.
Can I add more players to my group after booking?

It depends if we still have availability, please update us as group numbers change so we can accomodate these changes.
Do you have food and drinks available?

Yes, we have a variety of drinks available, such as PowerAde, Coke, water.

We also have BBQ’s available for groups who wish to do their own sausage sizzle. Please let us know at the time of booking.
Do we still play if it’s raining?

Yes, we play in all weather — come rain, hail or shine. Unless, of course, it is unsafe to do so.